La clause qui contraint le consommateur en litige avec un professionnel, à recourir à un mode alternatif de règlement des litiges avant la saisine du juge, est présumée abusive. Le juge doit en examiner d’office la régularité.
La clause qui contraint le consommateur en litige avec un professionnel, à recourir à un mode alternatif de règlement des litiges avant la saisine du juge, est présumée abusive. Le juge doit en examiner d’office la régularité.
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